No data arrives
The scheduled job did not run, the transfer failed, or the receiving system never found the file.
Your data was moving. Now it is late, incomplete, rejected, or not arriving at all. PubMerge traces the failure before proposing a repair.
A successful job status does not prove that the right records reached the right destination. PubFix follows the data itself, from the source through every transfer, rule, and load step.
The scheduled job did not run, the transfer failed, or the receiving system never found the file.
Required values, duplicates, field lengths, formats, or business rules cause part of the file to be rejected.
An API token, endpoint, SFTP host, credential, certificate, path, or network rule has changed.
The feed arrives, but mapping or transformation logic puts incorrect prices, quantities, dates, or identifiers into the ERP.
An integration is a chain. PubMerge checks each link separately so the repair addresses the actual failure instead of the first visible symptom.
PubFix starts with a focused $750 Technical Assessment. That separates investigation from repair and gives you written evidence before additional work is approved.
We confirm the expected result, the last known successful run, the visible symptoms, and the systems involved.
We follow the source, connection, schedule, transformation, validation, and destination to isolate the failure.
You receive the identified cause, supporting evidence, affected components, and recommended repair.
The quote defines the repair, exclusions, testing, completion criteria, and schedule before changes begin.
$750 Technical Assessment: The assessment provides written findings and a flat repair quote. The $750 fee is credited toward the resulting PubFix repair if you proceed.
You should know what failed, why it failed, and what fixing it requires before approving the repair.
A clear account of the failure, the affected step, and the evidence that supports the diagnosis.
Which data, schedules, systems, and business processes are affected by the failure.
The changes required to restore the expected data flow and prevent the same silent failure where practical.
Written deliverables, exclusions, testing criteria, price, and schedule for the resulting PubFix work.
The visible error may not be the root cause. The Technical Assessment identifies the failed component and defines the repair before changes are made.
Yes. The $750 Technical Assessment fee is credited toward the resulting PubFix repair if you proceed.
Describe what should happen, what happens instead, when it last worked, the systems involved, and any available error message. A sample or redacted file may also help.
No. Do not email passwords, API keys, certificates, customer information, or other sensitive records. Access requirements are confirmed separately after the request is reviewed.
Describe the expected data flow, what happens now, and when it last worked. PubMerge will review the request and confirm whether a Technical Assessment is the right starting point.